Check SHIPtools Home Page for Upcoming Trainings

**Please remember to let us know via email to claimcallcenter@moconnectionsforhealth.org if you watch any recordings on this page. In order to receive training credit, please include the NAME and ORIGINAL DATE of the webinar in the email.**

NEW: Click HERE to report training(s) attended (one form per training please).

TIME-SENSITIVE: CLAIM MIPPA 1 Special Project Grant Opportunity Orientation

Learn how you can apply for funds for the MIPPA Special Project Grant! (This will not count towards your approved training credits.) (Slides) (Recording)

Required Volunteer Training

• October 5 & 6, 2021: ‟Preparing for Medicare Open Enrollment Volunteer Training & SHIPtools Updates” (Recording) (Slide Deck 1) (Slide Deck 2)
• December 9 & 11, 2020: “CLAIM’s December 2020 SHIPtools Training for Volunteers” (Recording) (Slide Deck)
• September 15 & 17, 2020: “SHIPtools for Volunteers” (Recording) (Slides\Notes)

2022 Webinars

CLAIM Time Webinars                

• January 20, 2022: ‟Understanding Social Security and Medicare” (Recording) (Slides)
• February 18, 2022: "2022 Medicare, SHIPtools Updates and Open Enrollment Review" (Recording) (Slides)
• March 17, 2022: "Missouri Kidney Program and SHIP TA - Center Feeling Good as a Counselor" (Recording) (Missouri Kidney Program Slides) (Feeling Good PDF)
• April 21, 2022: "Legal Aid Services"(Recording) (Slides)
• April 27, 2022: "Health Literacy with Livanta"(Recording) (Slides)

Other CLAIM Approved Webinars               

• January 26, 2022: Livanta Presentation-Appealing a Discharge or Termination of Covered Services (Recording) (Slides) (Pamphlet)
• February 23, 2022: "Livanta- Filling a Formal Complaint: The Right to High-Quality Healthcare" (Recording) (Slides)

SHIP TA Webinars               

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Past Webinars

Past CLAIM Time Webinars                 

• September 9, 2021: ‟Know Your Medicare Rights & Exercise Them: How Livanta Can Advocate for You” (Recording) (Slide Deck)
• August 12, 2021: ‟Community Health Centers” (Recording) (Slide Deck)
• July 15, 2021: ‟Assistive Technology: Making Things Possible” (Recording) (Slide Deck)
• June 17, 2021: ‟Complaint Tracking Module & SHIPtools Review” (Recording) (Complaint Tracking Module Slide Deck) (SHIPtools Review Slide Deck)
• May 13, 2021: ‟Extra Help and Prescription Assistance Programs” (Recording) (Extra Help Slide Deck) (Prescription Assistance Programs Slide Deck)
• March 25, 2021: “Pharmacy Thoughts for SHIP Counselors” (Recording) (Slide Deck)
• February 18, 2021: “Outreach Challenges in 2021” (Recording) (Slide Deck)
• January 21, 2021: “Medical Savings Accounts, Medicare Advantage Open Enrollment Period & Special Needs Plans” (Recording) (Slide Deck)

Past CLAIM Approved Webinars

• September 30 2021: CMS - “Getting Ready for the Medicare Open Enrollment Period” (Recording) (Slide Deck) (Toolkit)
• May 11, 2021: “Social Security Benefits You've Never Heard of and Who Is Eligible for Them” (Recording) (Slide Deck)
• April 13 & 15, 2021: “2021 Spring Continuing Education: Medicare and Mental Health” (Recording) (An Ounce of Prevention Slide Deck) (An Ounce of Prevention Handout) (De-Escalating a Situation Slide Deck) (De-Escalating a Situation Handout)
• February 11, 2021: CMS approved training shared in NTP Medicare Update & Education Webinar. “New Resources on COVID-19” (Slide Deck)
• January 15, 2021: “Medicaid in Missouri: Back to Basics” (Slide Deck)

  Past SHIP TA Webinars

• January 14, 2021: “What’s New for Medicare in 2021?” – Each year, there are changes to Medicare costs. Starting in 2021, there are also some changes affecting Medicare Advantage Plans. (Recording) (Slide Deck)