Primaris || About Us - Departments

Operations

Operations is responsible for quality improvement initiatives with physicians, hospitals, nursing homes, home health agencies and Medicare managed care organizations throughout the state. Operations also assists in development and manages all other contracts and special projects. Our overall goal is to protect the safety and health of Medicare beneficiaries in Missouri.

I. Operations:

Sharon Hoffarth, MD, MPH, FACPM
Medical Director
(800) 735.6776, Ext. 170
shoffarth@primaris.org

II. Home Health Services:

Dorothy Andrae, MHA, BSN, RN, CPHQ

Director of Home Health & Clinical Review Services
(800) 735.6776, Ext. 209
dandrae@primaris.org

		Sandy Morgan , RN Program Manager, Western Region Home Health Services (800) 735.6776, Ext. 190 smorgan@primaris.org
		Teresa Northcutt, RN, BSN Program Manager, Eastern Region Home Health Services (800) 735.6776, Ext. 145 tnorthcutt@primaris.org

III. Physician and Nursing Home Services:

Deborah K. Finley, MPA

Director of Physician Services, Nursing Home Services and Communications QIOSC
(800) 735.6776, Ext. 133
dfinley@primaris.org

		Scott Barth, MBA, BS, CPHIMS Program Manager, Western Region Physician Services (800) 735.6776, Ext. 174 sbarth@primaris.org
		Pam Guyer, BS, LNHA Program Manager, Eastern Region Nursing Home Services (800) 735.6776, Ext. 196 pguyer@primaris.org
		Alexis Roam, BSN, RN Program Manager, Western Region Nursing Home Services (800) 735.6776, Ext. 161 aroam@primaris.org

IV. Hospital & Clinical Review Services:

		Dana M. Lammert, MA Program Manager, Eastern Region Hospital Services (800) 735.6776, Ext. 210 dlammert@primaris.org
		Robert White, BA, PT Program Manager, Western Region Hospital Services (800) 735.6776, Ext. 212 rwhite@primaris.org
		Lori Schieferdecker, BA, LPN, CPUR Program Manager Clinical Review Services (800) 735.6776, Ext. 155 lschieferdecker@primaris.org

Suzie Bruemmer, RN, BSN
Clinical Coding and Review Specialist
Clinical Review Services
(800) 735.6776, Ext. 189
sbruemmer@primaris.org

Rita Ketterlin, RN, CCS
Clinical Review Specialist
Clinical Review Services
(800) 735.6776, Ext. 153
rketterlin@primaris.org

Sharon Spotswood, RN, BSN
Clinical Review Specialist
Clinical Review Services
(800) 735.6776, Ext. 131
sspotswood@primaris.org

Kimber Bishop, RN, BSN
Clinical Review Specialist
Clinical Review Services
(800) 735.6776, Ext. 115
kbishop@primaris.org

Penny Pickerell, RHIT
Coding Specialist
Clinical Review Services
(800) 735.6776, Ext. 283
ppickerell@primaris.org

Marilou Oliver, RN BSEd
Clinical Review Specialist
Clinical Review Services
(800) 735.6776 Ext. 143
moliver@primaris.org

Carmen Woodward, RN
Clinical Review Specialist
Clinical Review Services
(800) 735.6776 Ext. 124
cwoodward@primaris.org

Jennifer Lux
Executive Assistant
Hospital Services and Clinical Review Services
(800) 735.6776, Ext. 195
jlux@primaris.org

Karla Thornsberry
Administrative Assistant
Clinical Review Services
(800) 735.6776, Ext. 116
kthornsberry@primaris.org

Hollie Spencer
Appeals Administrative Assistant
Clinical Review Services
(800) 735.6776, Ext. 135
hspencer@primaris.org

Dawn Collins
Appeals Administrative Assistant
Clinical Review Services
(800) 735.6776, Ext. 186
dcollins@primaris.org

V. Communications:

Paulette Strader, BA

Program Manager
(800) 735.6776, Ext. 205
pstrader@primaris.org

Revee White, BJ
Communications Specialist
(800) 735.6776, Ext. 187
rewhite@primaris.org

Natalie Fieleke, MA
Communications Specialist
(800) 735.6776, Ext. 119
nfieleke@primaris.org

Matt Heger, BS
Communications Specialist
800.735.6776, Ext. 136
mheger@primaris..org

Jennifer M. Reed, BS
Program Coordinator, CommQIOSC
(800) 735.6776, Ext. 182
jreed@primaris.org

Kam Valentine, RN
CommQIOSC Senior Communications Specialist
(303) 378.8196
kvalentine@primaris.org

Daniel Sillanpa
Administrative Assistant
(800) 735.6776, Ext. 139
dsillanpa@primaris.org

VI. Analytical Services:

Andrei Kuznetsov, MA

Director of Analytical Services
(800) 735.6776, Ext. 163
akuznetsov@primaris.org

Joshua Chang, CPHQ, MS
Research Associate
(800) 735.6776, Ext. 172
jchang@primaris.org

Yihua Xu, PhD
Research Analyst
(800) 735.6776, Ext. 117
yxu@primaris.org

Dana Schmitz, MS
Research Analyst
(800) 735.6776, Ext. 171
dschmitz@primaris.org

VII. Information Technology Services:

Andrew Johnson, BS

Director of Information Technology Services
(800) 735.6776, Ext. 164
ajohnson@primaris.org

Jason Isaacs, BS
Manager of Information Technology
800.735.6776 ext. 169
jisaacs@primaris.org

Amy Shaffer
Support Service Specialist
800.735.6776 ext. 195
ashaffer@primaris.org

Lesa Wilson
Administrative Assistant
(800) 735.6776, Ext. 194
lwilson@primaris.org

VIII. Human Resources:

Carlene Johnson

Human Resources Manager
(800) 735.6776, Ext. 201
cjohnson@primaris.org

Paulette Peters, BS
Human Resources/Payroll Technician
(800) 735.6776, Ext. 202
ppeters@primaris.org

IX. CLAIM Program:

Carol Beahan

Director of CLAIM
(800) 735.6776, Ext. 203
cbeahan@primaris.org

Tracey Wetzel, BA
Lead Trainer
(800) 735.6776, Ext. 144
twetzel@primaris.org

Diana Clarke
Outreach Trainer
(800) 735.6776, Ext. 280
dclarke@primaris.org

Shelley Miller
Regional Liaison, Region 2 (Eastern Missouri)
(800) 735.6776, Ext. 188
smiller@primaris.org

James Day
Lead Regional Liaison
(800) 735.6776, Ext. 214
jday@primaris.org

Larry Stahlman
Regional Liaison, Region 4 (Southeast Missouri)
(800) 735.6776, Ext. 177
lstahlman@primaris.org

Nancy Jobe
Regional Liaison, Region 6 (Western Missouri)
(800) 735.6776, Ext. 185
njobe@primaris.org

Derek Sims
CLAIM Program Administrative Assistant
(800) 735.6776, Ext. 206
dsims@primaris.org

Joy Honovi
Resource Specialist
(800) 735.6776, Ext. 207
jhonovi@primaris.org