Education Resources


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Miscellaneous Resources
Medicare Coordination of Benefits
Office
(800) 999-1118
Department of Insurance Consumer
Affairs Hotline
Addresses consumer complaints about insurance companies
or agents. Provides insurance company ratings. Prints booklet
on Medicare supplemental insurance cost comparison and long-term
care insurance.
(800) 726-7390
Centers for Medicare and Medicaid
Services' (formerly the Health Care Financing Administration)
Regional Office Beneficiary Services
Provides assistance for unresolved Medicare entitlement
or claim problems. Review complaints or concerns regarding
Medicare carriers, fiscal intermediaries, or HMOs. Speaker
bureau available.
(816) 426-2866
End Stage Renal Disease (ESRD) Network
Organization (#12)
Develops criteria and standards for the quality and appropriateness
of patient care, assesses the appropriateness of treatment
methods for patients, and makes sure the Renal Registry
is maintained.
(816) 880-9990
Railroad Retirement Board
Determines eligibility, answers enrollment questions about
Medicare, and replaces lost or stolen Medicare Cards.
(800) 808-0772
TriCare (CHAMPUS)
(888) 874-9378
Department of Veterans’ Affairs
Provides information and referral for veterans regarding
VA benefits, assistance for home health, respite and nursing
home care.
(800) 827-1000
Social Security Administration
Determines eligibility, answers enrollment questions about
Medicare, and replaces lost or stolen Medicare cards.
(800) 772-1213
AARP
(202) 434-2277
Medicare + Choice (Medicare Plan
Info)
(800) 633-4227
American Academy of Ophthalmology's EyeCare America Initiative
Consumers age 65 and older who have diabetes and haven't had a medical eye exam in the past three years can receive a comprehensive eye exam and up to one year of follow-up care at no out-of-pocket cost for any disease diagnosed at the initial exam. To see if you are eligible for a referral to a nearby EyeCare America vounteer ophthalmologist, call toll-free 1-800-272-EYES (3937) or visit
www.eyecareamerica.org. The helpline operates 24 hours a day, every day, year round. CMS, in collaboration with the
American Academy of Ophthalmology and the Amercian Optometric Assocation, has initiated the national program.
