Become a CLAIM Volunteer!
CLAIM Volunteers: Neighbors Helping Neighbors
CLAIM is a community based volunteer program. It is designed to provide local assistance with Medicare health care questions through a group of individuals who receive specialized training. This is a grass-root effort within communities focusing on neighbors helping neighbors.
CLAIM is seeking volunteers who want to help others in their community understand their Medicare healthcare benefit and assist them on a one-on-one basis. To qualify for this volunteer position, individuals must complete an application, provided three references and sign a conflict of interest and confidentiality statement. Individuals must also have the following skills:
• Commitment
• Problem solver
• Dedication
• Basic computer skills preferred
CLAIM volunteers are committed in providing the most accurate information to consumers seeking answers to their Medicare questions. Volunteers receive in-depth training and are required to attend a four-day Medicare training course before becoming a certified CLAIM volunteer. Volunteers maintain their certification by attending quarterly refresher courses, dedicating a minimum of six hours of volunteer counseling per month and completing the required documentation of counseling services provided.
Problem solving is another key skill of CLAIM volunteers. Knowing the right questions to ask, at the right time and to the right person is helpful in almost every couseling session to help consumers understand their Medicare health care benefit so they can make an informed decision.
If you are interested in this volunteer position, download the application by clicking here.
Fax the completed form to 573-817-8330 or mail it to:
CLAIM Program
200 N. Keene St .
Columbia , MO 65201
For additional information contact the CLAIM program at 1-800-390-3330 or e-mail crowe@primaris.org.
